Efficiency & Process Improvement Collaborative

Results Management

A Culture of Continuous Improvement

GOPB established the Efficiency and Process Improvement Collaborative (EPIC) as an advisory committee largely composed of representatives from agencies with the mission of fostering a culture of continuous improvement that is collaborative and drives exemplary service for Utahns.

EPIC facilitates a portfolio of state cooperative contracts for agencies and public entities to access tools and consultation services and in developing a continuous improvement resource repository made up of tools, consultants, and valuable training opportunities.

Additionally, EPIC develops a prioritized list of projects to recommend to GOPB for efficiency improvement and supports agencies in their improvement efforts, in particular, but not limited to, supporting agencies implementing recommendations from GOPB and LFA efficiency evaluations.

EPIC is the platform through which we learn from agencies of their work and success, raise awareness of improvement efforts across state government, identify and promulgate best practices by sharing success stories, and engage a larger network of operational improvement champions across agencies.

The EPIC Summary

What EPIC is: EPIC is a collaborative of government employees, with at least one representative from every state agency. Members meet quarterly in person and monthly remotely to share efficiency and improvement practices and integrate agency input and participation.

Mission: EPIC's mission is to foster a culture of continuous improvement that is collaborative and drives exemplary service for Utahns.

Training and Tools: GOPB provides EPIC members with training, tools, and resources on efficiency and continuous improvement, which members then take back and apply within their own agencies.

Agency Projects: EPIC members submit internal improvement projects from their agencies, sharing the cost-savings, time-savings, and service improvements they've made.

Statewide Improvement: EPIC is the platform from which we learn from agencies of their work and success, raise awareness of improvement efforts across state government, and engage a larger network of operational improvement champions across agencies.

Agency Support: EPIC members network, teach, and learn from one another, support and share what's working, and celebrate victories – building operational excellence leaders across state government.

Print EPIC Summary

Driving Operational Excellence Recognition

Do you have a coworker, supervisor, or staff member who has gone above and beyond to improve Utah's state government?

Nominate them below for the official GRIT (Government Reform, Innovation, and Transparency) Coin to honor their impact and dedication. Thank you for recognizing your colleagues' commitment to the Utah GRIT Initiative.

Nominate a State Employee